Lefèvre Télécom Privacy Policy

This Privacy Policy describes how Lefèvre Télécom, located at 12 Rue du Faubourg Saint-Honoré, 75008 Paris, Île-de-France, France, collects, uses, and protects the personal information you provide when you use our site, including our broadband internet, mobile phone, fixed-line phone, IPTV, and business communication solutions.

Information We Collect: We collect information you directly provide, such as when you register for an account, contact customer support, or purchase services. This may include your name, address, email address, phone number, payment information, and other details necessary to provide you with our services. We also collect information automatically through your use of our online platform, such as your IP address, browser type, operating system, and usage data. This information helps us improve our services and understand user behaviour.

How We Use Your Information: We use your information to provide and improve our services, process payments, respond to your inquiries, personalize your experience, and communicate with you about our offerings. We may also use your information for security purposes and to comply with legal obligations. We will only process your personal data where we have a lawful basis to do so, including for the performance of a contract, compliance with a legal obligation, or based on your consent.

Data Sharing: We may share your information with trusted third-party service providers who assist us in operating our online platform and providing our services. These providers are bound by confidentiality agreements and are only permitted to use your information for the purposes we specify. We may also disclose your information if required by law or legal process.

Data Security: We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include physical, electronic, and procedural safeguards.

Your Rights: You have the right to access, correct, update, or delete your personal information. You also have the right to object to certain processing activities and to request restriction of processing. You can exercise these rights by contacting us at the address provided above. If you are a resident of the European Union, you have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.

Children's Privacy: Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

Changes to this Privacy Policy: We may update this Privacy Policy from time to time. We will post any changes on our site and, if the changes are significant, we will provide you with more prominent notice.

Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at 12 Rue du Faubourg Saint-Honoré, 75008 Paris, Île-de-France, France.